Review Process on PlayUSA
Reviewing online gaming platforms (real-money online casinos, social/sweepstakes casinos, slot games, and more) is an important responsibility that we don’t take lightly. Our readers rely on us for up-to-date information and to objectively lay out the pros and cons that real players care about. That’s how you make decisions about whether or not a site/app is worth your time. And we strive to always give you the information you need to make the best decision possible.
Our team of experts leans on more than 15 years of combined experience in the online casino and gambling sphere. We’ve got the best from some of the biggest names in online gambling, like PokerStars, Caesars Entertainment and World Series of Poker.
More info about our reliable and trustworthy PlayUSA content team is available by clicking the link, including writer and contributor bios. You can also click the name of the writer on any PlayUSA page to get more information about their qualifications.
Why you can trust PlayUSA
We’ve been around as long as some of the biggest and most trusted brands in the online casino game. Our experts are true industry veterans.
They’re real people who play the games, try to clear the bonuses, and take advantage of the promos, just as you do. It’s just that they’ve been doing it for more than a decade now and have achieved a high level of know-how worth tapping into.
They’re also casino industry veterans who previously designed these marketing campaigns, bonuses, and promotional offers. These are people who know the true value of them.
Our experts are also held to the high standards of accuracy and objectivity. If they can’t write in this manner, they simply do not write for PlayUSA. And every piece that is written is read by several editors to ensure that it meets this nonnegotiable.
Ultimately, PlayUSA is transparent about what it does, how it makes its money, and who the experts are giving their opinions in our reviews. That’s why PlayUSA is trustworthy.
Independent reviews
We it that we may make money if you sign up for a platform via one of our links; that’s a part of our business model that allows us to continue to provide the services we do. However, we pride ourselves on independent coverage. Nobody employed at PlayUSA has an affiliation with any operators within the gaming industry. We thoroughly vet each writer who s our team to ensure this is the case. We strive to maintain accuracy and transparency always, and this couldn’t be the case if any of our staff were also employed by a company that runs online gambling websites or apps.
Review process
When assigned a review, writers at many sites start by looking on the internet. The result? Stale, recycled content.
We do things differently. When one of our experts gets a review, they load up the platform or slot and spend hours on it, paying careful attention to all the things that matter to players, noting what they enjoy and what could be better. Since our experts have all been in the industry for years, they are also always thinking about how what they are reviewing compares to competitors.
Here’s a look at some of the key factors that our reviewers look for in products and the thought behind each one:
We want our readers to get the most bang for their buck, so to speak. So we are always looking to see what online gaming operators are offering in of an initial casino bonus and how hard it is to actually turn that bonus money into withdrawable cash. And of course, the best operators don’t stop there, so we look at promos for existing players.
With slots, this category also comes into play. What kind of bonuses does the slot have and is it actually fun and lucrative?
We don’t go too far into the weeds here with technical details. The questions we ask are pretty straightforward.
If we are reviewing a website or app, we want to ensure that it is intuitive and easy to navigate.
When we review games, we are looking more for how the sounds and visuals work together and how smooth the animations are.
And since everything we review is online, we are always looking to see that there are no lags during games or while loading. And of course, we want to see that there are no glitches that could potentially cause you to lose winnings.
Obviously, this one really applies when we are reviewing online casinos or social/sweepstakes casinos.
This is not just a case of the more, the better. We dive into the game selection and check to make sure there is something for everyone. Variety is just as important as quantity. And of course, just as important as either is quality. So we also look at gameplay and how quick and responsive or slow and clunky it is.
Again, this category applies to operators, not individual games. Of course, part of what we do is to check how many banking options are available, and if some of the most convenient options are available. But we also go far deeper and actually test the options. We make a deposit and note how long it takes to hit our so you know what to expect. We do the same thing for withdrawals. That way, we can tell you our real experience, rather than just regurgitate what the site itself says.
Here’s where we put the online casino customer and social/sweepstakes casino customer to work. Again, we actually test it, raising questions and seeing if the responses we get are timely, accurate, and helpful. We also look to see what methods are available. We prefer an operator that has multiple methods of ing and especially those that offer instant responses (namely, live chat and phone ).
In other words, we make sure customer does its job and does it right before we say anything about it to you.
Once more, this category is about sites or apps, not individual games.
Finally, our reviewers take all the above into and write about their experiences. They provide you with a rating and review from a customer perspective, compared to competitors.
In many ways, the question here is a simple one: Is playing that game or playing on that site/app an enjoyable experience for players? If so, expect high marks from us. We want to recommend to you only what we would want to experience again ourselves.
Our publishing process
Our online casino reviews don’t end with the writing. Each one goes through a complete publishing process:
Copyediting and fact-checking
Reviews have all kinds of claims and stats. They talk about casino bonuses, game features, and the like. Before we publish, we check all of this info. We only publish information information that we’ve verified.
Final check by PlayUSA content manager
A PlayUSA content manager then steps in to check that all review content meets our standards. Besides another fact check, the manager also checks for readability, and clarity.
Regular page updates
Finally, these same content managers come back to each review regularly, updating each with the latest new information, such as new games, new promos, etc. If a welcome bonus offer changes, they’re on top of it even more immediately than that, ing the new information along to readers as soon as possible.
